This policy covers the Hearth & Hero website. Each app also has its own privacy information in the Legal Centre.
Last Updated: 17 August 2026
Developer: Hearth & Hero Studio, Devon, United Kingdom
Website: https://www.hearthandhero.com
Contact Email: our Contact page
1. Overview
Welcome to the Hearth & Hero Studio website. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store information when you visit our studio website and read our blog at hearthandhero.com.
Note: This policy applies only to this website. Our mobile applications (such as ChoreForge) have their own specific privacy policies, which can be found in the website footer or within the apps themselves.
2. Information We Collect
Because our website is primarily an informational blog and portfolio, we collect minimal personal data. We only collect data in the following two ways:
A. Information You Provide Voluntarily
If you reach out to us using the Contact Form on our website, we will collect:
- Your name (or the alias you provide)
- Your email address
- The contents of your message
B. Information Collected Automatically (Analytics)
To understand how visitors interact with our blog and website, we use Google Analytics. When you visit our site, this tool automatically collects anonymous technical data, which may include:
- Your IP address (anonymized)
- Browser type and version
- Operating system
- Pages visited, time spent on pages, and referral sources
3. How We Use Your Information
We use the information we collect for the following purposes:
- Customer Support: To read and respond to the messages and inquiries you send via our Contact Form.
- Website Improvement: To analyze blog traffic and visitor behavior via Google Analytics, allowing us to improve our website’s performance and content.
- We do not use this information to send unsolicited marketing emails, and we do not sell or trade your data to third parties.
4. Cookies and Tracking Technologies
Our website uses cookies (small text files placed on your device) to power Google Analytics.
- Analytics Cookies: These help us track website traffic and user behavior.
- Consent: When you first visit our website, you will be presented with a cookie banner allowing you to accept or decline non-essential analytics cookies in accordance with UK and EU law.
5. Data Storage and International Transfers
Hearth & Hero Studio is based in the United Kingdom. Our website is securely hosted by Namecheap, utilizing their green energy data centers located in the Netherlands.
Because the Netherlands is part of the European Economic Area (EEA), the transfer of your data from the UK to our servers is fully protected and legally compliant under the UK GDPR’s “adequacy regulations” for EU member states. Your data is stored securely and processed in accordance with strict European data protection standards.
6. Data Retention
- Contact Form Submissions: We retain emails and contact form inquiries only for as long as necessary to address your question or request, after which they are securely deleted from our inbox.
- Analytics Data: Google Analytics data is aggregated and automatically purged based on Google’s default standard retention periods.
7. Your Data Protection Rights
Under the UK GDPR, you have rights regarding your personal data, including:
- The right to access: You can request copies of the personal data we hold about you.
- The right to rectification: You can request that we correct any inaccurate information.
- The right to erasure: You can ask us to erase your personal data (e.g., asking us to delete an email you sent us). To exercise any of these rights, please contact us at the email address below.
8. Third-Party Links
Our blog may occasionally contain links to third-party websites (such as tutorials, tools, or references). We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
9. Contact Us
If you have any questions about this Website Privacy Policy or wish to exercise your data rights, please contact us at:
- Studio: Hearth & Hero Studio
- Location: Devon, United Kingdom
- Email: our Contact page
