Keep it with Tim
The worry you wrote stays private.
TwoHearths Privacy for Kids · Updated 25 August 2026
Your privacy with Tim
Some of the things you tell TwoHearths are personal. Tim wants you to know what happens to the things you choose to record.
May every child have somewhere safe to put the things that feel a little too heavy.Grown up Privacy Policy
1
Hi, I’m Tim
TwoHearths is a place where you can record how your day felt, remember things that happened and write a worry on a Worry Stone when something feels a little too heavy.
We need to be careful with that information because it belongs to you too.
2
What does TwoHearths remember?
You might choose to record:
- how your day felt
- things you did or want to remember
- notes and later reflections
- how your shell felt around moving between homes
- a worry written on a Worry Stone
- that you would like help from a grown up
You do not need your own email address or password to use your child profile.
3
Who can see what I record?
Grown ups connected to your TwoHearths family may be able to see ordinary wellbeing records such as Check Ins, things you chose about your day, notes, later reflections and Journey with Tim records.
TwoHearths keeps the original things you recorded instead of quietly replacing them later. A grown up cannot use the normal app to simply change an answer because they do not like it.
Worry Stones work differently.
A special privacy rule
Worry Stones and asking for help
You write your worry on a Worry Stone. A new Worry Stone starts private, and you choose what happens next.
Share your Worry Stone
You choose which grown up or grown ups can read what you wrote.
Ask for help
You can ask a chosen grown up to check on you without automatically sharing your Worry Stone.
Asking for help and sharing your Worry Stone are two different choices.
Sharing with one grown up does not automatically mean every grown up can read what you wrote.
4
What Tim doesn’t decide
Tim does not decide:
- why you felt something
- whether somebody caused your feeling
- whether one home is better than another
- whether somebody was right or wrong
- whether you have an illness
TwoHearths records what you chose to say. It does not turn your feelings into a judgement about you or your family.
5
Journey with Tim isn’t tracking
Journey with Tim can help you record how heavy your shell felt around moving between Hearths.
Journey with Tim is not GPS tracking.
Using a Journey button does not prove exactly where you were or when you travelled somewhere.
6
Reports and their funny fingerprint
Sometimes a grown up can make a report showing things you recorded, such as Check Ins, notes, reflections and Journey with Tim records.
Your private Worry Stones are not put into the normal wellbeing report. Things you deliberately shared with a particular grown up are also kept separately.
A report can show what you recorded. It cannot prove exactly what happened, why you felt something, who caused a feeling or that one home is better than another.
What is SHA 256?
You might see a very long jumble of letters and numbers called a SHA 256 fingerprint. You do not need to understand it.
It helps grown ups check whether the information used for a report still matches the information that was fingerprinted.
It checks information. It does not decide whether your feelings were right or wrong.
7
How TwoHearths protects your privacy
No adverts to children
TwoHearths does not show adverts to children in Child Mode, and your wellbeing records are not used to build an advertising profile about you.
Private notifications
We try not to put sensitive information, such as the worry written on a private Worry Stone, onto a phone’s lock screen.
Your device checks biometrics
If a grown up uses Face ID or fingerprint unlock, their phone or tablet checks it. TwoHearths does not get a copy of their face or fingerprint.
8
Your information belongs to you too
Children have privacy rights. Your information does not stop mattering just because a grown up created the TwoHearths family.
You can ask about what information TwoHearths has about you, something that is wrong, whether information can be deleted, or how your information is being used.
Families can ask Hearth & Hero Studios about deleting information. Some family information can involve more than one person, so a deletion request sometimes needs to be looked at carefully.
Sometimes a grown up may need to help so we can make sure we are talking to the right people and keeping your information safe.
A promise from Tim
Tim’s promise
Tim is here to help give you somewhere to put the things you choose to record.
He is not here to judge you, diagnose you, spy on you, decide which grown up is right or decide which home is better.
A private Worry Stone stays private unless you choose to share it.
May every child have somewhere safe to put the things that feel a little too heavy.
Need help understanding this page?
That’s okay. Privacy rules can sound complicated. You can ask a grown up you trust to read this page with you.